
Solving the Labor Crisis
Solving the labor crisis
How to tap into your current workforce and be an employer of choice.

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge emerges: finding workers. Employment subsidies, burnout, return trepidation, and competition across the labor market are coming together to annihilate the restaurant talent pool.
It’s time to flip the script. This webinar shows restaurateurs why they need to forget about those long-unrequited dreams of full labor capacity – and instead focus on tapping the (perhaps unchecked) potential of their current workforce through better engagement, empowerment and communication.
Listen as Brennan Wilkie, CRO at Nudge, the digital employee communications platform, and Michael Fiato, SVP of Guest Experience at Eurest and author of The Hospitality Edge: Stories to Delight Your Guests, Spark Your Culture and Ignite Productivity, discuss the talent pool, the employee experience, and staying agile and responsive in changing times.
Thank you for your interest in our webinar. Access the recording here.
Visit our Resource Hub to explore additional resources for influencing and inspiring your frontline employees to drive meaningful results.

Navigating the Labor Crisis
Navigating the Labor Crisis
 A 3-step plan for deskless organizations looking to overcome the talent and labor shortage.

As the uncertainty surrounding the pandemic lifts, organizations across the country have reopened. But a new normal has emerged that brings with it a new challenge: the labor shortage. Now more than ever, organizations need workers in place to keep operations running smoothly and effectively, but the labor crisis is making it difficult for businesses to boost their numbers. Worried? We’re here to help! This guide will provide a 3-step strategy to finding, developing, and retaining labor during a shortage.Â
Download the guide to learn:
- How to become an employer of choice to attract candidates
- Leveraging onboarding to get the most out of your hires
- Developing your existing workforce at scale
- 4 ways to mitigate unnecessary employee turnover
Thank you for your interest in our ebook. Access the pdf here.
Visit our Resource Hub to explore additional resources for influencing and inspiring your frontline employees to drive meaningful results.

Playbook: Building agile teams
Building agile teams:
3-step playbook
Support your deskless workforce through uncertain times

With new safety protocols, sudden closures, unprecedented consumer behavior, and countless more challenges, it has never been more crucial for organizations to stay agile and adaptive to the changing world. Your workforce is a critical part of that process. But to lift your organization up through times of uncertainty, your workforce needs leadership – and, unfortunately, they might not be getting it. This three-phase plan gives you everything you need to support your deskless workforce through uncertain times.
Download the playbook to get:
- 6 foolproof ways to cultivate employee engagement
- Understanding preparedness, and what prioritizing preparedness looks like
- 3 workforce success metrics every organization should be tracking
Thank you for your interest in our ebook. Access the pdf here.
Visit our Resource Hub to explore additional resources for influencing and inspiring your frontline employees to drive meaningful results.

Restaurant communication in the new world of work
Restaurant communication in the new world of work
A guide to staying safe and agile for foodservice organizations.
Frontline communications are more important now than ever before
With the unpredictable nature of the foodservice industry, restaurants are looking for new ways to stabilize their organizations and meet heightened guest expectations. Leading brands recognize that successfully navigating this time of change hinges on the confidence and competence of their workforce.
As thousands of restaurant locations quickly implement and evolve their safety and service procedures, foodservice organizations are increasingly relying on restaurant communications to keep their operations agile. The investment organizations are choosing to make now will help to keep their frontline employees safe and productive, so they can continue to deliver outstanding guest experiences, today and well into the future.
Download the 24-page guide
to discover:
- Why frontline communications are more important now than ever before
- How brands are sharing real-time, actionable information with employees
- Ways to enhance communication capabilities to enable field teams
- How technology can help business leaders communicate at scale
- …and more!

How to drive staff productivity and win in the “new normal”
[ON-DEMAND WEBINAR]
How to drive staff
productivity and win
in the “new normal”
Featuring Mike Fiato, SVP of Customer Experience at Eurest, a division of Compass Group, and Dan Leonard, President of Margaritaville
To succeed in a constantly changing environment, restaurant workers need real-time, convenient access to up-to-date information on how their jobs are changing, including new policies and procedures, safety information, and more.
How can restaurants leverage agile employee communications to activate their frontline workforce and drive productivity?
Watch our 45-minute webinar to hear from Mike Fiato, SVP of Customer Experience at Eurest, a division of Compass Group and Dan Leonard, President of Margaritaville.
We’ll dive into the following topics:
- Successfully supporting frontline staff in constantly-changing conditions
- Impacts of targeted, timely communications throughout reopening transitions
- How to ensure employees feel safe and competent in their roles
- Meeting heightened expectations for the guest experience
- …and more!
Our speakers

Mike Fiato
SVP of Customer Experience
Eurest, a division of Compass Group
