Privacy Policy
The purpose of this Privacy Policy is to inform you about our practices relating to the collection, use and disclosure of personal information that may be provided through access to, or use of, our mobile device applications and websites, including the websites located at nudgerewards.com, and nudgerewardsplatform.com (collectively referred to as the “Website”) as well as our services and related products (collectively referred to as the “Services”).
Personal information
For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time.
What personal information we collect
Information You Provide. We collect information you provide directly to us, such as account information, including your name, company or organization name, and email address. We use this information to provide the Website and Services, respond to your support requests, and to contact you and your organization regarding account activities or other communications relevant to our Website and Services. Unless your organization (“Company”) has entered into a Business Associate Agreement with Nudge, you agree not to upload and/or collaborate any Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability of 1996 Act as amended (“HIPAA”), as Nudge disclaims all liability for such PHI.
When you access or use Nudge services, we may collect information about you, including:
(a) Contact information (such as name, physical work address and email address);
(b) Mobile device identifying information (such as a unique device identifier for your mobile device), and mobile device particulars (such as device type, operating system version, SDK version, model, manufacturer and resolution);
(c) Information about your individual preferences and activity in connection with your use of the Website and Services, and participation in Campaigns (as defined below); and
(d) Personal information, including the information you may transmit to us or authorize us to obtain from you or a third party in connection with the Services (“Customer Data”).
How we use your personal information
We aim to collect, use and disclose only such information as is required to enable us to respond to your inquiries, provide you with information you request and assess any job applications you submit. We will maintain the confidentiality of any contact information you provide to us and we will use it only for the purposes for which we have collected it. We use your personal information to:
- Request a Demo: If you would like to request a demo of our products or services, you may do so by providing us with your full name, email address, phone number, company name and your role in the ‘Request a Demo’ field on our Website. We will use this information to contact you and discuss the possibility of providing you with a demo.
- Contact Us: If you use the ‘Contact Us’ form on the Website, we will collect your name, email address, subject line and the content of your message. We will use this information to contact you in order to respond to your inquiry.
- Newsletter: You can choose to opt-in to our newsletters by providing us with your first name and your email address. If you opt-in to receive our newsletter, we will keep you up to date on our products and services via the email address you have provided to us. You may withdraw your consent to receiving our newsletter at any time by following the opt-out instructions in each email communication.
- Job Applications: If you submit a job application to us, we will collect all of the Personal Information that you provide to us such as your name, contact information and resume. We will use this information to assess your candidacy for a position with us and to contact you if we determine we would like to obtain further information from you or invite you to an interview.
- Statistics: We collect statistics about use of the Website which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
- System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website uses cookies to help it compile aggregate statistics about usage of this Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website.
Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.
We may access, store and use Customer Data for the purpose of providing the Services to you, including in connection with customer support matters.
Logs
We may also log information about your interactions with our Services and Websites. These logs may include information such as a unique identifier for your device, information about your Internet service provider and mobile device carrier, Internet Protocol address, browser details, the date and time of your request and certain information about your usage of our Website and Services.
When we disclose your personal information
We will not sell, license, trade or rent your personal information to or with others. We will share your personal information, including your Customer Data, with your Company, and such personal information may be accessible by other employees of your Company. Your Company’s collection, storage, use and disclosure of your Customer Data or other personal information is governed by your Company’s privacy policy and practices. Please contact your Company’s privacy officer directly to familiarize yourself with these.
We protect your personal information
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
Links to third party sites
The Website may offer links to other third party websites. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. We are not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.
Retention and storage of your personal information
We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained personal information will remain subject to the terms of this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time without notice to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. The Privacy Policy posted at any time or from time to time via this website shall be deemed to be the Privacy Policy then in effect.
Correcting or updating your information
You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact us to request access to or correction or update of your personal information using the contact information provided in the “Contact Us” section of this Privacy Policy.
Contacting us
You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, if you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at: info@nudgerewards.com
Last Updated: December 2020