Staff communications that bring your hospitality plan to life
Empower the people that bring your brand to life every day with a communication platform that’s proven to influence employee behaviors and drive better brand outcomes.
Enable your workforce to drive the business forward
Welcome guests to your properties with a digital employee communication platform that empowers your staff to deliver a delightful, safe experience.
Drive location
revenue
Improve operational
efficiency
Increase staff
retention
Boost guest
loyalty
Drive location revenue
Drive revenue growth by ensuring your team is equipped with the knowledge they need to influence in-property guest spend.
- Ensure teams have timely and relevant promotional knowledge to drive like-for-like growth
- Source best practices on how to effectively up-sell room upgrades to drive revenue per available room
- Uncover opportunities to upsell and cross-sell with tactics from the field, and scale revenue-generating behaviours
Improve operational efficiency
Ensure operational plans are consistently executed across locations by reinforcing new and existing protocols in real-time.
- Educate cleaning service teams on cleanliness standards to ensure compliance
- Train employees on new operational protocols, such as touchless check-in, to ensure a smooth guest experience
- Source best practices on operational improvements
Improve operational efficiency
Ensure operational plans are consistently executed across locations by reinforcing new and existing protocols in real-time.
- Educate cleaning service teams on cleanliness standards to ensure compliance
- Train employees on new operational protocols, such as touchless check-in, to ensure a smooth guest experience
- Source best practices on operational improvements
Loved by our customers and their employees
Customers and users agree that Nudge improves workforce communications.
“I love this app! It’s a great way to communicate with all the other Margaritaville locations around the world!”
CAILEE M., USER
“With Nudge, we have a direct channel to equip our hotel staff with the training and information they need.”
STEVE G., CUSTOMER
Increase staff retention
Optimize each stage of the employee lifecycle and create great experiences for staff, from their first day onwards, with communications proven to increase retention.
- Improve onboarding efforts to optimize the first 30, 60, 90 days and increase satisfaction
- Harness the power of peer recognition to build a culture of positive reinforcement and identify top performers in the field
- Support teams with professional development plans to nurture their talents
Boost guest loyalty
Deliver a memorable and consistent experience across all of your locations to drive guest satisfaction, loyalty and likelihood to refer.
- Drive loyalty objectives by empowering staff to engage guests in program benefits
- Harness guest experience insights and enable employees to address improvement areas
- Understand the drivers of great guest experiences, and scale key behaviors across your operations
Boost guest loyalty
Deliver a memorable and consistent experience across all of your locations to drive guest satisfaction, loyalty and likelihood to refer.
- Drive loyalty objectives by empowering staff to engage guests in program benefits
- Harness guest experience insights and enable employees to address improvement areas
- Understand the drivers of great guest experiences, and scale key behaviors across your operations
Webinar
How to drive staff productivity and win in the “new normal”
Hear from Dan Leonard, President of Margaritaville, on how hotel brands can leverage engaging, real-time employee communications to mobilize their workforce and drive productivity.