Exciting news: The Deskless Report 2022 has launched 🎉 Read it here!

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Internal communications audit worksheet

Internal communications audit worksheet

Internal Communications Audit Worksheet

Set goals, collect information, and analyze the intel, all in one place.

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An internal communications audit reviews how well your organization distributes information to your workforce, which is especially crucial for organizations with deskless and frontline employees, who spend little face-to-face time with management and don’t have regular access to computers. These workers need a specialized communication strategy, and an audit is the first step. 

Not sure how to get started? This internal communications audit worksheet will help! This handy doc will help you set goals, collect information, and analyze the intel – so that you can start creating an effective communications strategy. 

Solving the Labor Crisis

Solving the Labor Crisis

Solving the labor crisis

How to tap into your current workforce and be an employer of choice.

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With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge emerges: finding workers. Employment subsidies, burnout, return trepidation, and competition across the labor market are coming together to annihilate the restaurant talent pool.

It’s time to flip the script. This webinar shows restaurateurs why they need to forget about those long-unrequited dreams of full labor capacity – and instead focus on tapping the (perhaps unchecked) potential of their current workforce through better engagement, empowerment and communication.

Listen as Brennan Wilkie, CRO at Nudge, the digital employee communications platform, and Michael Fiato, SVP of Guest Experience at Eurest and author of The Hospitality Edge: Stories to Delight Your Guests, Spark Your Culture and Ignite Productivity, discuss the talent pool, the employee experience, and staying agile and responsive in changing times.

Navigating the Labor Crisis

Navigating the Labor Crisis

Navigating the Labor Crisis

 A 3-step plan for deskless organizations looking to overcome the talent and labor shortage.

Nudge Labor Shortage Guide

As the uncertainty surrounding the pandemic lifts, organizations across the country have reopened. But a new normal has emerged that brings with it a new challenge: the labor shortage. Now more than ever, organizations need workers in place to keep operations running smoothly and effectively, but the labor crisis is making it difficult for businesses to boost their numbers. Worried? We’re here to help! This guide will provide a 3-step strategy to finding, developing, and retaining labor during a shortage. 


Download the guide to learn:

  • How to become an employer of choice to attract candidates
  • Leveraging onboarding to get the most out of your hires
  • Developing your existing workforce at scale
  • 4 ways to mitigate unnecessary employee turnover

Playbook: Building agile teams

Playbook: Building agile teams

Building agile teams:

3-step playbook

Support your deskless workforce through uncertain times

Building Agile Teams Playbook

With new safety protocols, sudden closures, unprecedented consumer behavior, and countless more challenges, it has never been more crucial for organizations to stay agile and adaptive to the changing world. Your workforce is a critical part of that process. But to lift your organization up through times of uncertainty, your workforce needs leadership – and, unfortunately, they might not be getting it. This three-phase plan gives you everything you need to support your deskless workforce through uncertain times.


Download the playbook to get:

  • 6 foolproof ways to cultivate employee engagement
  • Understanding preparedness, and what prioritizing preparedness looks like
  • 3 workforce success metrics every organization should be tracking

Unlocking the potential of your frontline: Lesson from behavior science

Unlocking the potential of your frontline: Lesson from behavior science

[On-Demand Webinar]

Unlocking the potential of your frontline: Lessons from behavior science

“Organizations are leaving potential insights and impact on the table by ignoring positive nudges and the differing environments and elements that can foster greater creativity.” – McKinsey Organization Insights

Amplify team performance

The most competitive companies are taking cues from behavioral science to amplify performance among their people. With roots in public policy, “nudging” is gaining traction in workplaces for influencing employee behaviors in ways that drive results.

Frontline employees face unique circumstances where positive nudges can really make a difference. Watch our 50-minute webinar featuring acclaimed behavior science practitioner, Tim Houlihan.


We’ll dig into the following topics:

  • The importance of supporting, empowering, and influencing frontline staff to meet customer expectations
  • Research that highlights the chacteristics of top performing teams in retail, foodservice, and hospitality
  • Lessons from behavioral science that helps to improve employee communication, motivation, and knowledge-sharing
  • Three key steps to optimizing your frontline workforce
  • …and more!

Meet our speakers

Tim Houlihan

Chief Behavioral Strategist, BehaviorAlchemy

Tim is the founder of BehaviorAlchemy, a consultancy that applies a behavioral lens to improve the lives of workers, customers, and policymakers. He is a prominent guest lecturer at global academic institutions and speaker at behavioral symposiums. Tim co-founded Behavioral Groovers, a meetup and podcast with listeners in more than 100 countries.

Jordan Ekers

Chief Customer Officer, Nudge Rewards

One of the industry’s most prominent evangelists for frontline employee experience, Jordan Ekers is a mobile technology entrepreneur and co-founder of Nudge Rewards. He’s worked with leading brands in retail, foodservice, and hospitality to design new, transformative approaches for executing on brand promise by empowering frontline teams. Jordan has been a speaker and conference chair at major industry events, such as NRF Big Show and the Future Stores series.