Solving the Labor Crisis

Solving the Labor Crisis

Solving the labor crisis

How to tap into your current workforce and be an employer of choice.

Labor Crisis Webinar_Header image

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge emerges: finding workers. Employment subsidies, burnout, return trepidation, and competition across the labor market are coming together to annihilate the restaurant talent pool.

It’s time to flip the script. This webinar shows restaurateurs why they need to forget about those long-unrequited dreams of full labor capacity – and instead focus on tapping the (perhaps unchecked) potential of their current workforce through better engagement, empowerment and communication.

Listen as Brennan Wilkie, CRO at Nudge, the digital employee communications platform, and Michael Fiato, SVP of Guest Experience at Eurest and author of The Hospitality Edge: Stories to Delight Your Guests, Spark Your Culture and Ignite Productivity, discuss the talent pool, the employee experience, and staying agile and responsive in changing times.

Acing the Great Return

Acing the Great Return

Acing the Great Return

 Fostering next-level CX in uncertain times through better staff communication.

RCC Webinar_Header image

Now more than ever, retailers are looking to stay profitable and resilient by elevating the all-important customer experience. But in these uncertain times, so much change in the physical retail space has made it difficult to focus on meaningful – and consistent – customer interactions, not to mention bridging the gap between physical and digital experiences.

The secret to nailing the Great Return? Investing in your frontline communications and feedback loop. Your associates have a critical role to play in enhancing the customer experience – and helping your organization stay agile and responsive by tapping into your consumers’ expectations, attitudes, and behaviors.

Learn from Rachel Huckle, the Chief Retail Officer at Staples Canada and Nudge’s COO, Jordan Ekers on how you can help your organization stay agile and responsive in uncertain times by fostering next-level CX.

Webinar: Enabling store teams to succeed this holiday season

Webinar: Enabling store teams to succeed this holiday season

WEBINAR

Enabling store teams to succeed this holiday season

With the most important retail season on the horizon, how are retail leaders approaching the holidays and Black Friday differently this year, especially when it comes to enabling frontline associates?

Watch now

Webinar – How to drive frontline productivity

Webinar – How to drive frontline productivity

WEBINAR

Serving frontline excellence: How to drive staff productivity

How can restaurants leverage agile employee communications to activate their frontline workforce and drive productivity? Watch our 45-minute webinar to hear strategies from Mike Fiato, SVP of Customer Experience at Eurest and Dan Leonard, President of Margaritaville.

Watch now

Webinar – How to build resilient teams

Webinar – How to build resilient teams

WEBINAR

How to build resilient teams

With looming uncertainties for the future, how can retailers prepare their frontline teams to embrace change and rise in the face of adversity? Watch our 20-minute webinar to hear from Matt Fay, VP of Human Resources at Sporting Life Group.

Watch now

Proven ROI of 484%

Forrester Consulting's Total Economic Impact™ study found a 484% ROI with Nudge!*

*over three years.