[WEBINAR] What’s the ROI of digital frontline communication?

[WEBINAR] What’s the ROI of digital frontline communication?

As the world navigates out of these unforeseen times into a new normal, what’s keeping you up at night? 

Operational efficiency? Employee turnover? Creating memorable customer experiences? No matter what the challenge facing your deskless organization, we have the answer: our live webinar, The ROI of Digital Frontline Communication.

Now more than ever, frontline and deskless organizations need to support their workforce. And that support starts with the technology that enables organizations to share real-time info and collect in-the-moment feedback from their most valuable asset: their employees. 

In this two-part webinar, we’ll start with guest speaker, Forrester Senior Consultant Veronica Iles. She will walk through Nudge’s recently commissioned Total Economic Impact™ Study, conducted by Forrester Consulting, to dive deeper into Forrester’s findings (spoiler alert: we got a three-year ROI of 484%!). 

Then, Nudge COO Jordan Ekers and guest speaker, Forrester Senior Analyst of Digital Commerce Scott Compton, will discuss the trending challenges facing the frontline, and the role that technology can play in bringing these organizations into the “new normal.” Topics will include the role of employees in achieving operational efficiency, and how better communication leads to quality customer experiences.

On Wednesday, October 13, see how effective frontline communication can deliver tangible outcomes across your organization. Register now to save your spot!

Nudge is at RCC Store this week!

Nudge is at RCC Store this week!

This week, Nudge is thrilled to be exhibiting at RCC Store, Canada’s biggest retail event of the year! We’re so excited to enjoy RCC Store’s jam-packed agenda filled with fantastic speakers and thought-provoking sessions – not to mention chat with retailers about some of the unique challenges facing the industry this year.

Be sure to stop by our booth in the Virtual Exhibit Hall to learn more about how Nudge can drive sales, better CX, and more! While you’re there, be sure to check out our latest brand video, and get copies of our latest guides.

See you at RCC Store! 👋

Join the conversation in the DESKLESS app!

Join the conversation in the DESKLESS app!

Today is an exciting day for our community: DESKLESS has a new home!  Want to guess where it is….? 

That’s right: Nudge! 📲 🎉

Starting today, the DESKLESS community lives within the Nudge app! Our digital platform was built to help deskless organizations communicate effectively with their frontline staff – and drive better business outcomes as a result. 

We’re so passionate about our platform, we’ve decided to use it for the DESKLESS community! The Nudge app is the place to join the conversation in forums, connect with fellow deskless leaders in our chats, get event announcements, and much more!

How can you join the party? Join DESKLESS! Sign up today and we’ll send you all the details you need to log into Nudge.

Join the DESKLESS community today!

4 reasons to register for Nudge’s first-ever Spark Session ✨

4 reasons to register for Nudge’s first-ever Spark Session ✨

It’s been a whirlwind since we launched the DESKLESS community. Until now, organizational leaders responsible for deskless and frontline employees have never had a community to share ideas, address concerns, and gain expert insight into how to set up their workforces for success. We’re thrilled to see how our community has grown in just a few short weeks (psst…join the community here!).

We’re also so excited that registration is now underway for the first-ever DESKLESS Spark Session, Spilling the Tea With Deskless Trailblazers! Space is extremely limited, so we’re encouraging all our frontline believers to register today

If you’re still on the fence, here are 4 reasons to request a spot to this one-of-a-kind event: 

Reason #1: The Brand Experience Guru

If there’s one thing Tony Weisman knows, it’s how to build an unforgettable brand experience. The Advisor and former CMO at Dunkin’ (and, incidentally, the man behind Dunkin’s brand overhaul) has been named one of the World’s Most Influential CMOs by Forbes, and one of the 25 Most Innovative CMOs in the World by Business Insider.

Reason #2: The Marketing Mastermind

CVS Health CMO Norman De Greve has been named one of the most innovative CMOs in the world, one of the 100 most creative people in business, and one of the most inspiring marketers of the 21st century – so naturally, we’re dying to hear what frontline challenges are on his mind.

Reason #3: The Frontline Visionary

Nudge CEO Lindsey Goodchild was a consultant working on large-scale change management and customer experience programs in hospitality when she discovered a serious need for better frontline and deskless communication. That led her to develop the digital communication platform that’s driving change across deskless and frontline organizations.

Reason #4: Um…tea AND chocolate?!

Yep, you heard us right! Katie Cyr is a certified tea sommelier and owner of The Monarch Tea Co. in Hamilton, Ontario. In this unique pairing session, Katie brings together two diverse worlds and shows attendees how to bring out the delicate flavours of her teas with fork-dipped chocolates from Beanermunky Chocolate. (Event-goers will get a DESKLESS package in the mail prior to the event with everything they’ll need! 📦)

In short: this is not your average B2B event. This is a one-of-a-kind experience – and a space for organizational leaders responsible for deskless and frontline employees  to share ideas, address concerns, and gain expert insight. 

Ready to be part of DESKLESS history? Request your spot today!

[INFOGRAPHIC] The Total Economic Impact™ of Nudge

[INFOGRAPHIC] The Total Economic Impact™ of Nudge

For this Total Economic Impact™ study commissioned by Nudge, Forrester Consulting interviewed four Nudge customers across a range of industries to understand the costs and benefits associated with the investment. You can download the study here to see the full calculations and key findings, but here’s an overview of what Forrester found:

 

Forrester TEI report_infographic | Nudge

 

Want to know more? Download the full Total Economic Impact™ study here!

Proven ROI of 484%

Forrester Consulting's Total Economic Impact™ study found a 484% ROI with Nudge!*

*over three years.