Exciting news: The Deskless Report 2022 has launched 🎉 Read it here!

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The Deskless Report 2021

The Deskless Report 2021

The Deskless Report  2021

Nudge surveyed 865 deskless workers and 300 deskless leaders to answer one question: “What’s the state of the deskless workforce?”
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In June 2021, Nudge surveyed 865 deskless workers and 300 deskless leaders, and collected data from Nudge’s 55,000 frontline users, to answer a question: “What’s the state of the deskless workforce?”

In exploring the viewpoints of both workers and leaders, this report delves into the disconnect between them – the gaps between what workers want and what head office is providing. In this report, we’re looking at who deskless workers are, and what they desperately need in order to do their jobs. But we’re also looking at the role of the deskless leader: what keeps them up at night, how they’re prioritizing the employee experience, and what they’re investing in next year and beyond.

Read the full report to learn: 

  • What drives engagement and motivation in deskless workers
  • The #1 challenge facing deskless leaders right now
  • The state of deskless worker communication
  • The state of deskless worker feedback 
  • How leaders are investing in employee experience in 2022

The ROI of Digital Frontline Communication

The ROI of Digital Frontline Communication

PRESENTED BY NUDGE & FEATURING FORRESTER

The ROI of digital frontline communication

How effective frontline communication can deliver tangible outcomes.

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As we navigate out of these unforeseen times into a new normal, frontline and deskless organizations need to continue to support their workforce. And that support starts with the technology that enables organizations to share real-time info and collect in-the-moment feedback from their most valuable asset: their employees. 

In this two-part webinar, guest speaker, Forrester Senior Consultant Veronica Iles walks through Nudge’s recently commissioned Total Economic Impact™ Study, conducted by Forrester Consulting, to dive deeper into Forrester’s findings, which included a three-year ROI of 484%. Then, Nudge COO Jordan Ekers and our guest speaker, Forrester Senior Analyst of Digital Commerce, Scott Compton, discuss the trending challenges facing the frontline, and the role that technology can play in bringing these organizations into the “new normal.” 

Watch this webinar today to see how effective frontline communication can deliver tangible outcomes across your organization.

Communications tools comparison chart

Communications tools comparison chart

Communications Tools Comparison Chart

Compare the communication tools and technology options to consider when building a strategy. 

Communications tools chart | Nudge

Communication channels and tools are a huge component of a deskless employee communication strategy. One of the biggest mistakes that organizations make is assuming they can share information with these workforces in the same way they would communicate with office or deskbound employees. Frontline workers require a much different approach to ensure that information is being shared when and where they need it. 

But what tools and channels are right for your organization? Our communication tool comparison chart will help you weigh your options. This chart outlines the top nine communication tool types, complete with pros and cons for each. 

Internal communications audit worksheet

Internal communications audit worksheet

Internal Communications Audit Worksheet

Set goals, collect information, and analyze the intel, all in one place.

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An internal communications audit reviews how well your organization distributes information to your workforce, which is especially crucial for organizations with deskless and frontline employees, who spend little face-to-face time with management and don’t have regular access to computers. These workers need a specialized communication strategy, and an audit is the first step. 

Not sure how to get started? This internal communications audit worksheet will help! This handy doc will help you set goals, collect information, and analyze the intel – so that you can start creating an effective communications strategy. 

Playbook: Building agile teams

Playbook: Building agile teams

Building agile teams:

3-step playbook

Support your deskless workforce through uncertain times

Building Agile Teams Playbook

With new safety protocols, sudden closures, unprecedented consumer behavior, and countless more challenges, it has never been more crucial for organizations to stay agile and adaptive to the changing world. Your workforce is a critical part of that process. But to lift your organization up through times of uncertainty, your workforce needs leadership – and, unfortunately, they might not be getting it. This three-phase plan gives you everything you need to support your deskless workforce through uncertain times.

 

Download the playbook to get:

  • 6 foolproof ways to cultivate employee engagement
  • Understanding preparedness, and what prioritizing preparedness looks like
  • 3 workforce success metrics every organization should be tracking