A retailer’s guide to building engaged store teams
Support your frontline across three key phases of engagement
Frontline teams play a more critical role than ever before and will be the driving force for retailers to preserve beyond the pandemic. Yet, only 48% of employees strongly agree their immediate supervisor keeps them informed about what is going on in the organization. In the race to capture market share, your staff will need the tools to stay engaged and aligned with your brand. In this ebook, we share best practices we’ve developed to support retail brands, and in turn, their store associates.
Download the 15-page ebook to learn:
- How to engage your frontline to boost morale and develop deep brand loyalty
- Training that increases operational knowledge and reinforces best practices
- Three key metrics to help you evaluate frontline success