Lifestyle retailer uses Nudge to impact retail goals and achieves a 22% lift in product sales

At Soft Surroundings, in-store visits are a tactile experience where sales associates play a key role in bringing the brand to life. With a growing physical store count, the women’s retailer needed to find a way to create a consistent and delightful experience for their associates, and in turn, their customers.

Placing a high value on employee communications and recognition, the retailer wanted to ensure their associates were always empowered with the right information to help them do their jobs. Read our case study to learn how investing in employee communications helped Soft Surroundings:

  • Produce tangible results among retail locations using Nudge
  • Receive over 4,000 ideas and feedback submissions from their associates
  • Strengthen alignment among corporate head office, retail locations, and call centers
Read our case study today!

“Nudge has helped us make the world feel a little bit smaller by connecting store staff from one coast to the other with meaningful branded content.”

— Marc Galloway, Vice President of Store Operations

Two females talking in a store

Lifestyle retailer uses Nudge to impact retail goals and achieves a 22% lift in product sales

At Soft Surroundings, in-store visits are a tactile experience where sales associates play a key role in bringing the brand to life. With a growing physical store count, the women’s retailer needed to find a way to create a consistent and delightful experience for their associates, and in turn, their customers.

Placing a high value on employee communications and recognition, the retailer wanted to ensure their associates were always empowered with the right information to help them do their jobs. Read our case study to learn how investing in employee communications helped Soft Surroundings:

  • Produce tangible results among retail locations using Nudge
  • Receive over 4,000 ideas and feedback submissions from their associates
  • Strengthen alignment among corporate head office, retail locations, and call centers
Read our case study today!

“Nudge has helped us make the world feel a little bit smaller by connecting store staff from one coast to the other with meaningful branded content.”

— Marc Galloway, Vice President of Store Operations

Two females talking in a store

Proven ROI of 484%

Forrester Consulting's Total Economic Impact™ study found a 484% ROI with Nudge!*

*over three years.