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Foodservice franchisor uses Nudge to drive revenue and hiring growth through community-building

During the pandemic, Dippin’ Dots and Doc Popcorn used Nudge to stay on top of rigorous training and real-time feedback loops. Now, as they enter “rebuild” mode, they’re driving revenue and hiring through community-building.

Download this case study to learn how Dippin’ Dots and Doc Popcorn use Nudge to:

  • Connect a diverse mix of franchised locations, which range from standalone stores to pushcart stands
  • Ramp up new hires and develop real-time feedback loops with the field during post-pandemic reopenings
  • Develop an “organic communication train” to connect employees and share best practices
  • Drive a 92% knowledge rate among staff

“I am excited to finally be able to communicate with every employee who helps make our customers happy. Ensuring the frontline is up-to-date on the latest brand information is a critical part of delivering a great experience for our customers.”

— Steve Rothenstein, Associate Vice President of Franchising

Dippin dots | Nudge

Foodservice franchisor uses Nudge to drive revenue and hiring growth through community-building

During the pandemic, Dippin’ Dots and Doc Popcorn used Nudge to stay on top of rigorous training and real-time feedback loops. Now, as they enter “rebuild” mode, they’re driving revenue and hiring through community-building.

Download this case study to learn how Dippin’ Dots and Doc Popcorn use Nudge to:

  • Connect a diverse mix of franchised locations, which range from standalone stores to pushcart stands
  • Ramp up new hires and develop real-time feedback loops with the field during post-pandemic reopenings
  • Develop an “organic communication train” to connect employees and share best practices
  • Drive a 92% knowledge rate among staff
Dippin dots | Nudge

“I am excited to finally be able to communicate with every employee who helps make our customers happy. Ensuring the frontline is up-to-date on the latest brand information is a critical part of delivering a great experience for our customers.”

— Steve Rothenstein, Associate Vice President of Franchising