Delta Hotels by Marriott Toronto Airport & Conference Centre
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We believe in the power of your people and want to help you achieve your frontline performance goals. If you provide your email below, we’ll be in touch to set up a time to connect at the conference.
Discover how Nudge is reinventing team performance for the frontline workforce. With the combined power of a mobile app, behavioral theory, and powerful analytics, Nudge is helping leading hospitality brands guide, measure, and incentivize teams for performance.
Learn how Nudge can help you:
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Improve guest experience
Make the most of each and every guest interaction by driving the right employee behaviors.
Reduce employee turnover
Improve the employee experience and increase frontline engagement by promoting cross-team conversations and collaboration.
Reinforce brand promise
Your brand comes to life through guest-facing staff. Reinforce values with compelling brand and leadership content.
Chief Revenue Officer, Nudge Rewards
Senior Director, Franchise Services, Choice Hotels Canada
Engaging your guest-facing frontline
February 25 | Breakout Session B4 | 2:10 pm | Booth 16
To elevate the guest experience, hoteliers must inspire the people who bring their brand to life every day – their frontline staff. But, engaging dispersed frontline teams is an extremely difficult challenge. In this breakout session, learn how Choice Hotels is rethinking staff engagement as a critical driver of business objectives and empowering their franchises to exceed the expectations of today’s guests.